SYSTEM AND METHOD FOR MANAGING PERFORMANCE OF COMMUNICATION LINES OF A COMMUNICATION NETWORK

摘要

A method and system for managing performance data of communication lines. The method includes receiving, from a remote user device (106), an identifier for a particular communication line at a web server (102); initiating a real-time performance analysis of the line at a network end of the line; receiving real-time performance data and converting the real-time performance to analyze data; receiving field performance data from the user device (106); and converting at least one of the field performance data and the real-time performance data from a web-based format to a mainframe format; and sending the converted data to a mainframe (130, 132) for storage corresponding to a file associated with the identifier.