发明名称 |
Identification of which subscriber lines are connected to which recording resource channels in a telecommunications environment |
摘要 |
<p>Systems and methods for recording resource association are provided. A representative system includes an initiating component configured to initiate a communication with a communications device, the communications device being coupled to a first extension; a receiving component configured to receive recording data from a plurality of extensions at a plurality of recording resources, the plurality of extensions including the first extension; and a first determining component configured to determine a recipient recording resource that received the initiated communication.</p> |
申请公布号 |
EP1976254(A2) |
申请公布日期 |
2008.10.01 |
申请号 |
EP20080251180 |
申请日期 |
2008.03.28 |
申请人 |
VERINT AMERICAS INC. |
发明人 |
CALAHAN, MARC;WILLIAMS, JAMIE RICHARD;BROGHAGEN, KENNETH RICHARD;SMITH, DAMIAN;BARNES, ROBERT JOHN |
分类号 |
H04M3/42;H04M3/22 |
主分类号 |
H04M3/42 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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