| 摘要 |
PROBLEM TO BE SOLVED: To provide a system, method and program for enabling a hearing-impaired person or the like to correctly understand uttered contents on the telephone of communicating party and smoothly have a conversation on the telephone. SOLUTION: The telephone system comprises a call control part 1 connected to a line for controlling the connection of a call, and a service center 4 connected to the call control part and provided with a voice recognition part 2 and an image preparation part 3. When the call from a caller is connected through the call connection part to the voice recognition part of the service center, the voice recognition part voice-recognizes the speech contents of a subscriber, converts the voice recognized result to character information, adds the reading information of the voice recognized result, and delivers it through the call control part to the image preparation part. The image preparation part prepares image data for which the voice recognized result and the reading information are combined and delivers them to the call control part. The call control part transmits them to the terminal of the subscriber on a call termination side, and the voice recognized result of the speech contents and the reading information are displayed on a screen at the terminal of the subscriber on the call termination side. COPYRIGHT: (C)2008,JPO&INPIT
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