System and method for using business services

摘要

A system and method for using business services within a customer relationship management (CRM) application. Business services are objects that encapsulate and simplify the use of some set of functionality. The CRM application includes an object manager that manages business objects as well as business services. Business objects are associated with data stored in the application database. Business services operate or act upon business objects to achieve a particular goal. Business services include methods that can be invoked and properties that maintain information about the state of a process during execution.