System and method for automated customization of a workflow management system

摘要

The present invention is directed to a system and method providing an efficient ted customization of an existing workflow management system. Agent software utilized to operate autonomously to instruct a generic workflow tool provided by sting workflow management system to accomplish the customization process direct human supervision. Thus, a non-developer user who does not have dge of the process definition language provided by the workflow management may accomplish a successful customization. Further, the present invention costs and resources to customize an existing workflow management system.