发明名称 |
Intelligently providing dialup access numbers using an automated voice response system |
摘要 |
A method for an automated voice response system to present access numbers to dial-up Internet users. The automated voice response system can perform the step of establishing a telephony communication with a party responsive to a received telephone call from the party. An indicator a service region within which dial-up Internet access is requested can be received by the automated voice response system. At least one data store can be queried for access numbers associated with the service region. A response to the querying step can be dynamically generated. The generated response can be customized specifically for the telephony communication. When the response includes at least one access number, the included access number or numbers can be presented to the party across the telephone communication.
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申请公布号 |
US2006083361(A1) |
申请公布日期 |
2006.04.20 |
申请号 |
US20040965419 |
申请日期 |
2004.10.14 |
申请人 |
SBC KNOWLEDGE VENTURES, L.P. |
发明人 |
PADEN JONATHAN;SAMS BOBBY;JOSEPH KURT M.;LI WEI |
分类号 |
H04M11/00;H04M1/64 |
主分类号 |
H04M11/00 |
代理机构 |
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