Three dimensional surface indicating probability of breach of service level

摘要

There is provided a data processing method, system and article of manufacture for service level management using probability of breach of service level for an application in a computer data centre. The method comprising obtaining one or more metrics associated with one or more resources associated with a data centre. Then generating a three dimensional surface representative of the metrics. The three dimensional surface is used to describe the variance in the probability of breaching a service level when compared to the number of resources allocated to the application and time. Using the described surface allows decision making logic to evaluate trade-offs when determining resource allocations. Discipline specific modules are used to translate collected metrics for the respective disciplines into a probability of breach of service level surface which is then presented to decision making logic. Responsive to the three dimensional representation surface a determination is made for a best fit solution to for configuring the computer data centre using a probability of breach of service level. The best fit solution is then communicated to one or more components of the data centre in the form of an action request to reconfigure the resources of the infrastructure of the data centre.