SALES SUPPORT SYSTEM AND METHOD, AND SALES SUPPORT APPARATUS

摘要

PROBLEM TO BE SOLVED: To effectively support sales by providing an information processing terminal of a salesperson with information on a customer selected in dependence on a current position and a scheduled travel route.

SOLUTION: A sales support system comprises an on-vehicle terminal 10 mounted on a company vehicle, and a customer management server 30 capable of communicating with the on-vehicle terminal 10. The on-vehicle terminal 10 comprises a position detection part 102 for detecting a current position, and a customer inquiry part 112 for sending a customer inquiry signal including the detected current position to the customer management server and outputting information sent from the customer management server in response to the customer inquiry signal. The customer management server 30 comprises a customer information database 310 recording customer information including the address of each customer, and a customer inquiry processing part 306 for extracting a customer whose address is about the current position of the on-vehicle terminal from the customer information database 310 and sending the information to the on-vehicle terminal 10 according to the customer inquiry signal.

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