发明名称 CUSTOMER MANAGEMENT SYSTEM
摘要 <P>PROBLEM TO BE SOLVED: To automatically identify a customer when the customer applies for online customer registration after purchasing commodities off-line. <P>SOLUTION: When a commodity is sold off-line, customer information is inputted from an input terminal 25 and stored in a storage part M1. At the same time, a transaction number TN and a customer number CN are issued and a seal SE with the numbers thereon is affixed to the commodity GO, which is then delivered to the customer. For on-line registration, the customer inputs the transaction number TN and the customer number CN from a terminal 6. A server 27 conducts searches to see whether or not the transaction number TN and the customer number CN are stored in the storage part M1; if they are stored there, the customer is determined to be the one to whom commodities have been sold off-line before. <P>COPYRIGHT: (C)2005,JPO&NCIPI
申请公布号 JP2005267211(A) 申请公布日期 2005.09.29
申请号 JP20040078288 申请日期 2004.03.18
申请人 SEIKO EPSON CORP 发明人 KAMEYAMA SHUJI;HIGUCHI NAOKO
分类号 G06Q50/00;G06Q10/00;G06Q30/02;G06Q30/06 主分类号 G06Q50/00
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