System and method for providing access to an interactive service offering

摘要

A system and method are disclosed for providing access to an interactive service offering. A method incorporating teachings of the present disclosure may include receiving a first communication in a format that complies with a first protocol. The first communication may be associated with a desired interaction between a first device and a voice activated service (VAS) platform. The method may also include receiving a second communication in a different format that complies with a different protocol, and the second communication may also be associated with a desired interaction between a different device and the VAS platform. A system implementing the method may recognize that the VAS platform does not support the first protocol, and translate the first communication to a platform-supported format to facilitate the desired interaction.