摘要 |
<P>PROBLEM TO BE SOLVED: To collect much customer information from a customer who operates a store reception terminal, and provide the customer with valuable information from the store reception terminal. <P>SOLUTION: A reception processing system has the store reception terminal 11 installed in an office, and a customer information management system 14 for creating presentation information whose contents depend on a customer according to customer identification information on the customer who operates the store reception terminal 11. The store reception terminal 11 displays or prints on a medium the presentation information. <P>COPYRIGHT: (C)2004,JPO&NCIPI |