| 摘要 |
A service network including a service provider, technical installations and users, at least some of the users being trained to carry out different service actions on the technical installations. The service network is adapted to store data for each user concerning the particular service actions which that user is trained to carry out; the level of competence which that user has in carrying out the service actions and the geographical location of each user and/or technical installation. In response to a service action request from a requesting user or technical installation, the service network determines the geographically closest user having the required level of competence to carry out the requested service action and issues an authorization. The service network and method are particularly well adapted to the provision of service to automatic milking robots.
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