| 摘要 |
<P>PROBLEM TO BE SOLVED: To collectively manage an effective and proper coping method to an application software error due to combination of a plurality of factors for clearly showing an error coping method flexibly coping with various and complicated application software errors occurring in a plurality of monitored devices to a system manager. <P>SOLUTION: Databases 29-1 to 29-4, to which a single/plurality of error log coping method/methods is/are related, are constructed. On the basis of an error log file acquired from the monitored device via a network by means of an error log monitoring part 24, a DB retrieval part 25 retrieves an effective coping method by referring to the databases 29-1 to 29-4, and then, the retrieved result is informed to a predetermined notification destination. <P>COPYRIGHT: (C)2004,JPO&NCIPI |
