发明名称 |
INTEGRATED TELECOMMUNICATION COLLABORATION SYSTEM |
摘要 |
An integrated telecommunication collaboration system which allows the close integration of desktop computer applications, data communications, and public switched telephone network voice connections. Client software which implements the invention includes a voice agent (304) for establishing telephone sessions, a data agent (305) for establishing associated data sessions, a communications agent (303) which synchronizes the date and voice agents, and an integration agent (302) which integrates the data and voice communications with a computer operating system, and with various applications. The integrated telecommunication collaboration system controls the establishment of harmonized calls by sending and receiving various requests and status messages to and from a server (704, 708), and another client.
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申请公布号 |
CA2329346(C) |
申请公布日期 |
2004.03.30 |
申请号 |
CA19992329346 |
申请日期 |
1999.04.14 |
申请人 |
NORTEL NETWORKS CORPORATION |
发明人 |
MONROE, ROBERT D., JR.;DALRYMPLE, PRENTICE WILLIAM C.;CHEN, TA-MING;O'SHAUGHNESSEY, PATRICK M.;MATLOCK, JAMES L. |
分类号 |
H04N7/14;H04Q3/00;H04Q11/04;(IPC1-7):H04Q3/00 |
主分类号 |
H04N7/14 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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