NOTIFICATION OF SERVICE CHANGES TO TELECOMMUNICATIONS SERVICE

摘要

Methods and systems are disclosed for notifying customers of network-initiated service changes. One method recognizes a service change is required to the customer's communications service. The service change responds to a change in the customer's profile information (36). A notification (38) of the service change is provided. The notification (38) could include an email notification (38), a telephone notification (52), a notification to an interactive television (40), and/or a wireless notification (40, 52) to a wireless communication unit (56).