| 摘要 |
PROBLEM TO BE SOLVED: To provide a network management system making it unnecessary for a network maintenance man to always stand by on a prescribed position and capable of easily selecting a substitutive personnel required when the maintenance man is absent. SOLUTION: The network management system consists of a network management device 10 for monitoring a target device 151 to be monitored/controlled or the like through a monitoring network 14, and at the time of receiving fault generation information from the target device 151, referring to maintenance man information 111 and device constitution information 12 stored in a database 11, calling maintenance men in accordance with priority through a portable telephone 171 or the like connected to a public network 16, determining a maintenance man returning a normal answer, informing the determined maintenance man of the fault information, and executing required maintenance operation in accordance with an operation request from the maintenance man, a maintenance terminal 191 connected to the device 10 through the Internet 18 and allowing the determined maintenance man to execute the operation request corresponding to the fault through the device 10 in accordance with the fault information, and other units.
|
