| 摘要 |
PROBLEM TO BE SOLVED: To avoid that the number of data becomes too much and unnecessary information may be received because the registration of products when the products are purchased is for every product. SOLUTION: The device and method are constituted of a user information input part 2 which selects a user's possessive equipment from a product information data file 3 which registered products, and which inputs a personal information containing a mail address and the environment of the equipment usage when a user is registered at a user's terminal 1 on the Internet 100, a user information data file 4 in which the personal information and the environment of the usage are registered, a wrongness information data file 6 which stores environment where something is wrong and the name of the equipment, a maintenance information data file 7 which stores update information and the name of target equipment, a user searching part 5 which extracts only users to whom the same information was not sent in the past by e-mail, an e-mail dispatch recording part 8 which adds a history of e-mail dispatching and stores it in the user information data file 4, and an e-mail dispatching part 9 which dispatches mail. |
