| 摘要 |
The present invention provides systems and methods for interconnecting managing messaging between an signaling system 7 (SS7) public switched telephone network (PSTN), an SS7 gateway, and one or more interactive voice response (IVR) systems used in computer telephony integration (CTI). The SS7 gateway receives the SS7 signaling from a PSTN switch over a first trunk, while the voice data is transmitted from the PSTN switch to one or more IVR systems over one or more TCP voice trunks. The SS7 gateway communicates with the IVR systems over a local area network, wide area network or the Internet using an SS7 gateway-to-IVR data signaling format. |
