发明名称 KNOWLEDGE DATABASE SYSTEM AND METHOD
摘要 <p>A system and method for providing communications between an expert and an end user seeking a solution to an end user request. A database for storing therein information relating to a plurality of experts is provided. An end user request is received from an end user (2). The database is searched to identify experts who have qualifications which correspond to the end user request (4). At least a portion of the end user request is transmitted to at least one expert (14). An expert answer, based on the end user request is transmitted to an end user (15). The request and the answer are stored in a database (11A). The end user is compensated when a subsequent end user requests and receives the solution to the request (20).</p>
申请公布号 WO2001020518(A1) 申请公布日期 2001.03.22
申请号 US2000025015 申请日期 2000.09.13
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