发明名称 SYSTEM AND METHOD FOR PROACTIVE PERFORMANCE MANAGEMENT IN A HYBRID COMMUNICATION SYSTEM
摘要 <p>According to a broad aspect of a preferred embodiment of the invention, telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. The hybrid network includes a Proactive Threshold Manager which forewarns service providers of an impending breach of contract. The Proactive Threshold Manager sends an alarm to the service provider when the current level of service will miss a service level agreement to maintain a certain level of service.</p>
申请公布号 WO2000074325(A1) 申请公布日期 2000.12.07
申请号 US2000015391 申请日期 2000.06.02
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