METHOD AND APPARATUS FOR VERIFYING PRODUCT SALE TRANSACTIONSAND PROCESSING PRODUCT RETURNS

摘要

A product registration system for verifying product returns. The system stor es product and return policies information on purchased product in central computer system (14). Registration information on purchased products sold at terminal (2) of local retailer (6) are transferred to the retailer's local database (8). When a product is being returned an operator terminal (11) is used by a store clerk to locate pertinent sales information in the local database (8). A communication channel (12) is provided between the retailer computer system (6) and a central computer system (14) which stores product transactions and product registration data for a number of different retaile r computer systems (6) and other manufacturers. Compliance with return policie s are checked prior to accepting a product for return.