| 发明名称 |
System and method for determining the performance of a user responding to a call |
| 摘要 |
A system for determining the performance of a user responding to a call includes a processor, a memory, and an interface. The system presents stored audible and textual information to a user to simulate a call, and generates scores to determine the performance of the user in responding to the calls.
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| 申请公布号 |
US6038544(A) |
申请公布日期 |
2000.03.14 |
| 申请号 |
US19980031354 |
申请日期 |
1998.02.26 |
| 申请人 |
TEKNEKRON INFOSWITCH CORPORATION |
发明人 |
MACHIN, DAVID R.;ANTON, JON |
| 分类号 |
G06Q10/00;H04M1/64;H04M3/32;H04M3/51;(IPC1-7):G09B7/00 |
主分类号 |
G06Q10/00 |
| 代理机构 |
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代理人 |
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| 地址 |
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