| 摘要 |
<p>System (10) for providing to a user an integrated interface for accessing telephony- and computer network-based communications resources. A user may access the system (10) via telephone (12), computer, modem or Internet (14). The user may access messages addressed to him or her in various media, such as e-mail (36), voice mail, fax, etc. The user may respond to these messages in the same media, or different media, including real-time communications such as direct telephony or conference calling. The interface may also allow the user to present others with a web page (28) which displays information selected by the user. The system may consist of a stand alone system which interfaces with the Internet (14) and the telephony network (12). The system may also be integrated with existing telephony-based communication management infrastructures.</p> |
