| 发明名称 |
Method for returning inbound calls |
| 摘要 |
Caller information is automatically taken from a caller on hold, the call disconnected and the call returned at the time when the caller would have been serviced had the caller stayed on hold. The caller's number is verified and either DTMF or verbal extension information is used to reconnect the call.
|
| 申请公布号 |
US5627884(A) |
申请公布日期 |
1997.05.06 |
| 申请号 |
US19950494519 |
申请日期 |
1995.06.26 |
| 申请人 |
WILLIAMS, MARK J.;NIGHTINGALE, GREGORY A.;RANDOLPH, TODD A. |
发明人 |
WILLIAMS, MARK J.;NIGHTINGALE, GREGORY A.;RANDOLPH, TODD A. |
| 分类号 |
H04M3/48;H04M3/487;H04M3/51;H04M3/523;H04Q3/72;(IPC1-7):H04M1/64;H04M15/06;H04M3/42;H04M3/00 |
主分类号 |
H04M3/48 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
|
| 地址 |
|
