| 摘要 |
<p>A queue monitoring an/or control system for monitoring and/or controlling a queue of persons waiting for service by a plurality of clerks, includes: a card dispenser (2) for dispensing sequentially-numbered cards (4) to persons as each joins the end of the queue; a card reader (6a-6n) for each clerk for reading the card number (4a) when received by the clerk from each person as each reaches a clerk at the beginning of the queue; a real time clock (12) for indicating the queue joining time for each card (4) dispensed by the dispenser (2) to a person when joining the end of the queue, and the clerk reaching time for each card (4) read by the card readers (6a-6n) as each person reaches a clerk at the beginning of the queue; and a data processor (10) for processing the above data according to permissible queue parameters.</p> |
