| 摘要 |
<p>The invention relates to a means and a method for structuring technical information in establishing a knowledge base and trouble shooting in technical equipment. By means of the invention an intelligent, electronical document is created in the quickest and most efficient way for troubleshooting, guidance and training in a complex technical equipment. According to the invention the required concepts are defined which are capable of describing states in the knowledge base, node types are defined indicating what type of information/instruction a node is to contain, views are read containing pictures or graphic descriptions of the equipment, nodes are inserted into the views to provide access points to various parts of the equipment, at least one of the nodes being a rule node containing at least one rule. The rule contains a condition part and a conclusion part, the condition part consisting of conditions on the equipment and the conclusion part containing measures to be taken if the conditions are fulfilled. The invention is primarily used by developers and troubleshooters. The developers contribute with knowledge about technical equipment and with practical knowledge, such as rules of thumb. The troubleshooters can use the system without specific previous knowledge to perform troubleshooting, being systematically guided by the system to the source of failure.</p> |
