Process for alignment of requests for information technology services

摘要

The system and process (10) of the present invention provide the ability to objectively prioritize a variety of information technology related requests of a large business organization based on the strategic goals of the business organization to thereby increase productivity of individual business units of the business organization by allowing the units to allocate their resources to the requests with the highest strategic business priority. The present invention provides a system and method for gathering fact-based data in a consistent and logical manner to prepare requests for service (12) for prioritization, reviewing the requests for service based on the fact-based data (13), calculating a priority weight score for each request for service, and authorizing the requests (14).