| 摘要 |
<p>PROBLEM TO BE SOLVED: To speedily and suitably answer an inquiry on medical equipment. SOLUTION: A server 1 constructing the product support system is located inside a maker 2, which develops a product, for example, connected to the Internet 3 as a communication line and net-connected with terminals 7 composed of internal servers 5 inside respective plural hospitals (A hospital 4a, B hospital 4b,..., Z hospital 4z) and a personal computer inside a doctor's house 6 connected to the Internet 3 and the system is constructed for answering the inquiry on the product from the user in the hospital 4 or doctor's house 6. In the serve 1, the information of inquiry contents and answers in the past for each product is stored as a database 8.</p> |
