Service agreement performance validation in a cloud hosted environment

摘要

Service agreement performance validation includes receiving a request for access to an application from a client system. The application is hosted by a data center in a network-hosted computing environment. The service agreement performance validation also includes querying a global positioning system receiver for geographic location information of the data center, receiving the geographic location information from the global positioning system receiver, transmitting the geographic location information to the client system, and providing access to the application.

主权项

1. A method, comprising:
for each of a plurality of data centers in a network-hosted computing environment, receiving geographic location information from a global positioning system receiver associated with a corresponding data center; transmitting the geographic location information of at least one of the plurality of data centers to a client system on which an application is running via the network-hosted computing environment, the application running on the client system under a service level agreement between a user of the client system and a host provider of the network-hosted computing environment; providing the client system with an option, via an interface, to configure severity values for association with each of a plurality of non-conformance types, with respect to performance of the application at a data center, each of the severity values defining a separate action to be taken; and transmitting service data corresponding to the performance of the application to the client system; wherein the actions include migrating the currently-running application to a different data center based on an identification of one of the configured severity values with respect to the service data, the different data center selected based on the geographic location information.