摘要 |
A report generating system includes a service information acquiring unit that acquires service information, a natural language processing unit that performs natural language processing on the acquired service information to extract a word, a replacing unit that replaces the word extracted from the service information with word identification information by referring to a word list in which the word and the word identification information are associated, a word identification information output unit that outputs the replaced word identification information, a word identification information acquiring unit that acquires the output word identification information, a counting unit that counts a total number of pieces of word identification information with a same value among acquired pieces of the word identification information, for each of values of the pieces of the word identification information, a generating unit that generates a report based on a counting result. |