METHOD FOR EC AND MARKETING RECOMMENDING ORDER OF ARTICLES AND PRINTINGS INCLUDING PROVIDER TELEPHONE NUMBER BY GRASPING PURCHASE TIME OF NATIONWIDE CUSTOMER WITH CRM MARKETING TECHNIQUE AND AUTO

摘要

PURPOSE: A method for the EC(Electric Commerce) and the marketing recommending an order of the articles and the printings including a supplier telephone number by grasping the purchase time of a nationwide customer with a CRM(Customer Relationship Management) marketing technique and an automatic prediction system is provided to buy the articles provided by a head office and a printing related supplier by making a user receive the telephone number of the supplier relating to the printings and the articles through a SMS(Short Message Service). CONSTITUTION: The customers connect to a main controlling part by using a communication network(13). The contents such as a purchase pattern and time of the customer is inputted to an input part of a database in the main controlling part(12). A purchase pattern of the customer is known by categorizing the purchase pattern and time based on the inputted contents(17). The purchase time of the customer is predicted by the categorized purchase pattern(18). By grasping the supplier relating to the mainly dealt articles and the printings having the printing space, the telephone number of the supplier provided by the head office is transmitted to a cellular phone of the customer through the SMS(23).