System For Obtaining Customer Feedback Using a Scannable Code

摘要

The present invention is directed to a system for gathering customer feedback or information via a portable data input and transfer device, such as a smart phone or tablet computer, capable of scanning a data representation or code associated with a survey or feedback form, presenting the user with said survey or feedback form, and transferring the feedback or information entered by the user to a server.

主权项

1. A system for gathering customer feedback and/or information via a portable data input and transfer device with optical scanning capability, where:
the device is used to scan a scannable representation or code; and after scanning the scannable representation or code, the customer is presented with a fillable form or survey page; and after the customer enters feedback and/or information into the fillable form or survey page, the feedback and/or information is transferred from the device to a server for storage, evaluation, and/or further processing.