发明名称 |
ACTIVE RECORDS FOR INTERACTIVE SYSTEMS |
摘要 |
A personalized interactive service is provided by setting a profile of an individual for use by an entity that provides the interactive service. At least a portion of the profile is set independent of any network communication session between the individual and the entity. A personalized interactive script is personalized for the individual in the event that the individual initiates a communication with the entity to obtain the interactive service. The personalized interactive service is provided to the individual when the personalized interactive script is executed based on the individual initiating a communication session between the individual and the entity. |
申请公布号 |
US2016080567(A1) |
申请公布日期 |
2016.03.17 |
申请号 |
US201414483829 |
申请日期 |
2014.09.11 |
申请人 |
AT&T INTELLECTUAL PROPERTY I, L.P. |
发明人 |
HOOSHIARI Alireza;FAN James W. |
分类号 |
H04M3/493;H04M3/42;H04M3/51 |
主分类号 |
H04M3/493 |
代理机构 |
|
代理人 |
|
主权项 |
1. A method of providing a personalized interactive service, comprising:
setting a profile of an individual for use by an entity that provides the interactive service, at least a portion of the profile being set independent of any network communication session between the individual and the entity; personalizing, using a tangible processor and based on the profile, a personalized interactive script for the individual in the event that the individual initiates a communication with the entity to obtain the interactive service; and providing the personalized interactive service to the individual when the personalized interactive script is executed based on the individual initiating a communication session between the individual and the entity. |
地址 |
Atlanta GA US |