发明名称 ACTIVE RECORDS FOR INTERACTIVE SYSTEMS
摘要 A personalized interactive service is provided by setting a profile of an individual for use by an entity that provides the interactive service. At least a portion of the profile is set independent of any network communication session between the individual and the entity. A personalized interactive script is personalized for the individual in the event that the individual initiates a communication with the entity to obtain the interactive service. The personalized interactive service is provided to the individual when the personalized interactive script is executed based on the individual initiating a communication session between the individual and the entity.
申请公布号 US2016080567(A1) 申请公布日期 2016.03.17
申请号 US201414483829 申请日期 2014.09.11
申请人 AT&T INTELLECTUAL PROPERTY I, L.P. 发明人 HOOSHIARI Alireza;FAN James W.
分类号 H04M3/493;H04M3/42;H04M3/51 主分类号 H04M3/493
代理机构 代理人
主权项 1. A method of providing a personalized interactive service, comprising: setting a profile of an individual for use by an entity that provides the interactive service, at least a portion of the profile being set independent of any network communication session between the individual and the entity; personalizing, using a tangible processor and based on the profile, a personalized interactive script for the individual in the event that the individual initiates a communication with the entity to obtain the interactive service; and providing the personalized interactive service to the individual when the personalized interactive script is executed based on the individual initiating a communication session between the individual and the entity.
地址 Atlanta GA US