| 发明名称 |
GUI Integrated Request for Enhancement |
| 摘要 |
A computer-assisted method of receiving request for enhancement (RFE) information includes providing, in a product, a graphical user interface (GUI) configured to present to the user one or more inputs for submitting RFE information. The method further includes conveying, by a first processor associated with the product, the RFE information the user submits to the one or more inputs, the RFE information being tagged with an identifier associating the RFE information with the product. The method also includes receiving, by a second processor, the RFE information and the associated identifier, and providing the RFE information and the associated identifier to a service team associated with the product. |
| 申请公布号 |
US2015317039(A1) |
申请公布日期 |
2015.11.05 |
| 申请号 |
US201414265451 |
申请日期 |
2014.04.30 |
| 申请人 |
Dell Products, LP |
发明人 |
Nguyen Giang L.;Reyes Carlos |
| 分类号 |
G06F3/0482;G06F17/30;G06F3/0484 |
主分类号 |
G06F3/0482 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A computer-assisted method of receiving request for enhancement (RFE) information, comprising:
providing, in a product, a graphical user interface (GUI) configured to present to the user one or more inputs for submitting RFE information; conveying, by a first processor associated with the product, the RFE information the user submits to an RFE evaluating facility, the RFE information being tagged with an identifier associating the RFE information with the product; receiving, by a second processor at the RFE evaluating facility, the RFE information and the associated identifier, and providing the RFE information and the associated identifier to a service team associated with the product. |
| 地址 |
Round Rock TX US |
