发明名称 |
METHOD AND SYSTEM FOR INFORMING A USER THAT A CALL IS NO LONGER ON HOLD |
摘要 |
Methods and systems for detecting completion of hold time for a user on a call are provided herein. In some embodiments, a method for detecting completion of hold time for a user on a call may include monitoring an audio signal of a call that has been placed on hold between a first device associated with the user and a first entity, determining a change in the monitored audio signal that indicates that the call is no longer on hold and generating a first alert to inform the user that the call is no longer on hold. |
申请公布号 |
US2015189089(A1) |
申请公布日期 |
2015.07.02 |
申请号 |
US201314143136 |
申请日期 |
2013.12.30 |
申请人 |
VONAGE NETWORK LLC |
发明人 |
Iltus Sagi |
分类号 |
H04M3/523 |
主分类号 |
H04M3/523 |
代理机构 |
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代理人 |
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主权项 |
1. A method for informing a user that a call is no longer on hold, comprising:
monitoring an audio signal of a call that has been placed on hold between a first device associated with the user and a first entity; determining a change in the monitored audio signal that indicates that the call is no longer on hold; and generating a first alert to inform the user that the call is no longer on hold. |
地址 |
Holmdel NJ US |