摘要 |
<p>According to actual implementation examples of this invention, a method for grouping communication data may include operation that acquires a communication report corresponding to each of multiple communication events. A communication event can represent a communication incident between user 1 and 2 by using communication mode 1 selected from many communication modes. Each of communication record can be classified into one or more communication categories based on one or more category parameters and it can be grouped based on category weights assigned to one or more context parameter corresponding to each of multiple communication records. Context parameter can represent the relevancy of the communication record or the communication mode corresponding to the communication record.</p> |