Method of and system for using conversation state information in a conversational interaction system

摘要

A method of using conversation state information in a conversational interaction system is disclosed. A method of inferring a change of a conversation session during continuous user interaction with an interactive content providing system includes receiving input from the user including linguistic elements intended by the user to identify an item, associating a linguistic element of the input with a first conversation session, and providing a response based on the input. The method also includes receiving additional input from the user and inferring whether or not the additional input from the user is related to the linguistic element associated with the conversation session. If related, the method provides a response based on the additional input and the linguistic element associated with the first conversation session. Otherwise, the method provides a response based on the second input without regard for the linguistic element associated with the first conversation session.

主权项

1. A computer-implemented method of inferring a change of a conversation session during continuous user interaction with an interactive content providing system having one or more processors, the method comprising:
providing access to a set of content items, each of the content items having associated metadata stored in an electronically readable medium that describes the corresponding content item; receiving at one or more of the processors a first input from a user, the first input including linguistic elements intended by the user to identify at least one desired content item; associating by one or more of the processors at least one linguistic element of the first input with a first conversation session; providing by one or more of the processors a first response based on the first input and based on the metadata associated with the content items; receiving at one or more of the processors a second input from the user; inferring by one or more of the processors whether or not the second input from the user is related to the at least one linguistic element associated with the first conversation session; upon a condition in which the second input is inferred to relate to the at least one linguistic element associated with the first conversation session, providing by one or more of the processors a second response based on the metadata associated with the content items, the second input, and the at least one linguistic element of the first input associated with the first conversation session; and upon a condition in which the second input is inferred to not relate to the at least one linguistic element associated with the first conversation session, providing by one or more of the processors a second response based on the metadata associated with the content items and the second input.