AUTOMATED REMOTE NETWORK TARGET COMPUTING DEVICE ISSUE RESOLUTION

摘要

A management computing device receives, from a target computing device located within a remote network, an event generated at the target computing device resulting from an issue at the target computing device. The management computing device determines a remediation process to resolve the issue at the target computing device in an automated manner. The management computing devices executes the remediation process in conjunction with a software agent running on the target computing device to resolve the issue in the automated manner.