Methods, systems and computer program products for enhanced call screening

摘要

This disclosure details the implementation of methods, systems and computer program products for enhanced call screening (hereinafter, “ECS”). ECS systems implement a live call screening application whereby users may hear voicemail messages in real time as they are being recorded, decide whether or not they wish to talk to the caller leaving the message, and engage the caller in two-way communications by indicating interest in doing so. In one embodiment, a method is disclosed, comprising: receiving a voicemail recording phase indicator, wherein the voicemail recording phase indicator indicates initiation of a recording phase for an incoming voice message by a voicemail server; establishing a communicative connection between the voicemail server and a call recipient device in response to the voicemail recording phase indicator; instructing transmission of a data stream from the voicemail server to the call recipient device via the communicative connection, the data stream comprising the incoming voice message in real-time recording progress.

主权项

1. A method, comprising:
receiving voicemail recording phase indicators, wherein each of the voicemail recording phase indicators indicates initiation of a recording phase for a respective incoming voice message by a voicemail server; selecting at least one call recipient device from a plurality of call recipient devices in response to each of the voicemail recording phase indicator, wherein each of the plurality of call recipient devices is prioritized in accordance with a call recipient profile; establishing a first communicative connection between the voicemail server and the at least one call recipient device in response to the selection of the at least one call recipient device; and establishing a second communicative connection, independent from the first communicative connection, to the at least one call recipient device in response to each of the voicemail recording phase indicators; instructing transmission by a media processing module of a plurality of data streams from the voicemail server to the at least one call recipient device via the first communicative connection, each of the data streams comprising one of the incoming voice messages in real-time recording progress; receiving an interruption indicator from the at least one call recipient device after instructing the transmission of data; and establishing a two-way communicative connection between the at least one call recipient device and a caller device in response to receipt of the interruption indicator.