摘要 |
<p>Operating a data processing device to determine status of equipment (e.g. CPE) by: capturing at least one image comprising a view of at least a part of the equipment; comparing in a first comparison operation, a first captured image with graphical information comprising aspects of equipment appearance to identify the equipment; comparing, either in the same, first comparison operation or in a second comparison operation, either the first or a second captured image with graphical information comprising aspects of equipment appearance to determine a status of the equipment; and displaying to a user, user support content based on the status of the equipment so determined. The data processing device may be a mobile phone, or similar, which captures the image and displays support content to a user or a server which obtains the image from and provides support content to a mobile device.</p> |