SYSTEMS AND METHODS FOR RETAIL LINE MANAGEMENT

摘要

Systems (100) and methods (100) for managing checkout line efficiency of a retail store. The methods involve electronically obtaining, by a store intelligence system (128), first data indicating an efficiency of each checkout lane of a plurality of checkout lanes (152) and second data indicating a total number of shopping carts (106) in each checkout lane and/or a total number of articles within each shopping cart. A checkout lane recommendation is then generated by the store intelligence system for a customer (104) based at least on the first data and/or the second data. The checkout lane recommendation is communicated from the SIS to a mobile communication device (102) in the possession of the customer.

主权项

1. A method for managing checkout line efficiency of a retail store, comprising:
electronically obtaining, by a Store Intelligence System (“SIS”), first data indicating an efficiency of each checkout lane of a plurality of checkout lanes; electronically obtaining, by the SIS, second data indicating a total number of shopping carts in each checkout lane of the plurality of checkout lanes and a total number of articles within each of the shopping carts; generating, by the SIS, a checkout lane recommendation for the customer based on the first data and the second data; and communicating the checkout lane recommendation from the SIS to a mobile communication device in the possession of the customer.