System and method for automated configuration control, audit verification and process analytics

摘要

A method for auditing and verifying configuration items (CIs) in an information technology (IT) configuration management database (CMDB) includes identifying which configuration item (CI) types should be part of an audit, defining link rules to link an authorized CI type stored in a CMDB to an actual CI type that is part of an IT infrastructure, retrieving all authorized CI instances of the identified CI types from the CMDB, retrieving all actual CI instances of the identified CI types from a discovery upload of a current IT environment, comparing the actual CI instances to the authorized CI instances, and taking remedial action when variances are discovered.

主权项

1. A method for auditing and verifying configuration items (CIs) in an information technology (IT) configuration management database (CMDB) comprising the steps of:
identifying which configuration item (CI) types should be part of an audit; defining link rules to link an authorized CI type stored in a CMDB to an actual CI type that is part of an IT infrastructure; retrieving all authorized CI instances of said identified CI types from said CMDB; retrieving all actual CI instances of said identified CI types from a discovery upload of a current IT environment; normalizing the actual CI instances; comparing the normalized actual CI instances to corresponding authorized CI instances to detect variances between the normalized actual CI instances and the corresponding authorized CI instances; and taking remedial action when variances are discovered.