CORRECTABLE PRE-PAYMENT FOR DATABASE SERVICES

摘要

A method, system and software for managing data services provided by a data services providing entity to a data services customer. The method involves: (i) decrementing relative value units (RVUs) from a data services customer's pre-paid account corresponding to the erroneous use of the data services made by the data services customer; (ii) receiving, from the data services customer, a request for a return of the RVUs decremented at the decrementing step; and (iii) returning the RVUs on condition that the request has been determined to be appropriate. At least the returning step is performed automatically under the control of software provided by the data services providing entity and substantially without human intervention by any human representatives of the data services providing entity.

主权项

1. A method for managing data services provided by a data services providing entity to a data services customer, the method comprising:
establishing an at least substantially pre-paid account for data services to be provided by the data services providing entity to the data services customer, with a pre-payment being represented by relative value units (RVUs); decrementing at least one decremented RVU from the pre-paid account responsive to use made of the database services; receiving a request, from the data services customer, for a refund of a current value of the at least one decremented RVU; and refunding the current value of the at least one decremented RVU; wherein: at least the receiving step and the refunding step are performed automatically under the control of software running on a processor set of a computer and substantially without human intervention; and an RVU represents a unit of pre-payment for database services which may, or may not, directly correspond to a commonly traded currency.