| 摘要 |
A method and a system that allows a person to contact one or more companies with which the person has a relationship, such that the person can contact each company using a single telephone number. According to a first embodiment, a method is provided comprising receiving a call from a person (member) requesting to contact a first company; accessing a member profile stored on a database, the member profile comprising information regarding the identity of the person and identities of one or more companies selected by the person; verifying the identity of the person; verifying the request to contact the first company by determining if the first company is one company stored in the member profile; and then transferring the verified request to the first company by way of a dedicated number, so as to rapidly access an agent. |
