摘要 |
<p>Firstly, the invention is a service provider system comprising a terminal (10) adapted to provide service to a user, comprising a computer device comprising interactive components. The system further comprises a service provider server (16) connected to the computer device through a network (24), adapted to remotely control a part of the interactive components belonging to the service, and a workflow server (18) capable of remote control, connected to the computer device through the network (24), and adapted to support service provision. All of the interactive components are controlled remotely by network messages, and at least one interactive component is controlled from the workflow server (18). Secondly, the invention is a method for providing service through the terminal (10).</p> |