发明名称 |
METHOD AND APPARATUS FOR PROCESSING OF A TOLL FREE CALL SERVICE ALARM |
摘要 |
A method and apparatus for automatic processing of toll free call service alarms are disclosed. For example, the method receives a trouble ticket by a service provider for a toll free call service alarm, and retrieves a calling to number and a calling from number from the trouble ticket. The method determines if the service provider is a responsible organization for the toll free call service for the calling to number, and determines if a customer network for the toll free call service is active if the service provider is the responsible organization for the toll free call service. The method notifies a work center if the customer network is not active.
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申请公布号 |
US2013010932(A1) |
申请公布日期 |
2013.01.10 |
申请号 |
US201213620373 |
申请日期 |
2012.09.14 |
申请人 |
AT&T INTELLECTUAL PROPERTY I, L.P.;BAJPAY PARITOSH;DARDASHTI MOJGAN;QIAN ZHIQIANG;ZINNIKAS MICHAEL JOHN |
发明人 |
BAJPAY PARITOSH;DARDASHTI MOJGAN;QIAN ZHIQIANG;ZINNIKAS MICHAEL JOHN |
分类号 |
H04M3/22 |
主分类号 |
H04M3/22 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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