SOCIAL MEDIA MONITORING

摘要

A social media search process, including: receiving search data representing one or more search criteria; retrieving, from one or more social media platforms over a communications network, social media data representing posts submitted to the social media platforms by users of the social media platforms, the posts including at least one first post corresponding to the search criteria; processing the social media data to determine, for each the first post, one or more corresponding second posts related to the first post; generating discussion data representing one or more groups of the posts, each the group including at least one of the first posts and the one or more corresponding second posts related to the first post; and processing the discussion data to generate display data representing the groups of posts in an interactive user interface for display to a user.