Service Method For Customer Self-Service And Rapid On-Boarding For Remote Information Technology Infrastructure Monitoring And Management

摘要

In accordance with one aspect of the embodiments of this invention there is a method to initiate remote managed infrastructure services for a customer infrastructure site. The method includes, in response to an inquiry from a potential customer, provisioning the potential customer with a remote managed infrastructure services software client; using the provisioned software client, performing an automated process to detect specifics of a customer information technology infrastructure; in response to the customer confirming the detected specifics of customer information technology infrastructure, configuring a remote managed infrastructure service to monitor and manage all or a subset of the detected and confirmed customer information technology infrastructure.