发明名称 AUTOMATED CALL ROUTING BASED ON AN ACTIVE PRESENCE PROFILE
摘要 A method and system for automatically routing a call to an identity of multiple identities based on an active presence profile. A subscription message is sent to a user's contact addresses. The contact addresses include identities of the user and indicators of remote servers that manage real time communication systems. A presence document that includes a presence status of a first identity of the user is received. The presence status indicates that the first identity is offline. A registration message is issued to a remote server, resulting in a call redirection from the first identity to a second identity. The second identity is included in an active presence profile and is associated with a computing system that receives the redirected call. If multiple presence profiles of the user are active, a matching algorithm selects a contact address of one of the active presence profiles to determine the call redirection.
申请公布号 KR20110055688(A) 申请公布日期 2011.05.25
申请号 KR20117006599 申请日期 2009.09.14
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 LEI IO. TONG
分类号 H04L29/06;G06F15/16 主分类号 H04L29/06
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