摘要 |
Portable handheld transceiver-enabled devices (e.g., PDA or cell phone) and an enterprise system that stores and maintains a digital map and database to enable customers using the portable devices within a store to access information about the location of products in the store and their availability. Several fixed transceivers are installed throughout a store and portable transceiver-enabled handheld devices used by customers within the store communicate within the store. Portable handheld transceiver-enabled devices communicate with fixed transceivers and download the locations and available quantities of desired product. Customers can use portable devices to obtain the shortest walking route within a store to obtain a desired product based on fixed transceiver proximity to portable devices. Customer can also search the store database for the exact location of items within a store using the portable devices.
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